a. Personal & Contact Information
Your name, email address, mobile number, mailing address and other details provided during registration or communication with our team.
1. Information We Collect
We may collect the following information when you interact with our websites, memberships and services.
b. Account & Membership Information
Your account details, membership plan, enrolment date, subscription status, preferences, attendance and programme participation records.
c. Payment & Subscription Information
Payment status, transaction references, billing history, subscription mandates and related information required to process purchases and recurring payments.
Payments may be processed by authorised third-party payment providers. We do not require members to share payment card PINs, CVVs or banking passwords with our team.
d. Personal Audit & Progress Information
Information you voluntarily provide through Personal Audit forms, consultations, check-ins, feedback and progress reviews.
Depending on your membership, this may include information about your goals, habits, routines, work, health-related lifestyle practices, relationships, parenting challenges and personal development priorities.
e. Website & Usage Information
Information about your interactions with our websites, course platforms, emails and digital services, including pages visited, clicks, device information, browser details and approximate location derived from technical data.
f. Communications & Feedback
Messages, enquiries, testimonials, survey responses, support requests and other information you choose to share with us.
2. How We Use Your Information
We may use your information to:
- Register and manage your membership.
- Process payments, renewals, cancellations and refunds.
- Conduct Personal Audits and develop personalised WILL™ exercise roadmaps.
- Deliver masterclasses, boot camps, learning materials and accountability activities.
- Track participation and review progress.
- Send programme reminders, schedules and important membership updates.
- Provide customer support and respond to enquiries.
- Improve our programmes, services and member experience.
- Analyse website performance and marketing effectiveness.
- Send promotional communications where permitted.
- Meet applicable legal and regulatory obligations.
We aim to collect and use only information reasonably necessary for these purposes.
3. Personal Audits & Member Information
Our memberships may involve discussions about personal goals, habits, challenges and areas of life you wish to improve.
This information is used to help our team understand your circumstances and recommend relevant exercises, guidance and accountability activities.
Personal Audit information may be reviewed by Captain Preetham Madhukar and authorised Skills Beyond Education team members involved in programme delivery.
We ask members to share only information they are comfortable providing and that is relevant to their programme.
Members should avoid submitting unnecessary medical records, financial credentials or highly sensitive personal documents.
4. WhatsApp & Membership Communications
We may use WhatsApp, email, telephone, online learning platforms and authorised communication service providers to deliver membership services.
These communications may include:
- Membership confirmations and onboarding instructions.
- Personal Audit scheduling.
- Boot camp tasks and daily accountability reminders.
- Masterclass invitations and recordings.
- Monthly progress check-ins.
- Subscription and payment notifications.
- Customer support and programme announcements.
Members participating in WhatsApp groups should understand that their profile name, phone number and messages may be visible to other group participants, depending on the platform and group settings.
We encourage members to respect the privacy of others and avoid sharing confidential personal information in group conversations.
Optional promotional communications will be handled according to applicable consent and communication preferences.
5. AI-Assisted Tools & Automation
We may use authorised digital tools and automation systems to support programme administration, organise assessment responses, prepare progress summaries and assist our team in delivering personalised exercises.
Where AI-assisted tools are used, they are intended to support our team rather than replace human judgement in programme decisions.
We will apply appropriate safeguards and limit the information shared with service providers to what is reasonably necessary for the intended purpose.
6. Payment Processing & Recurring Subscriptions
Membership payments and recurring subscriptions may be processed through authorised third-party payment gateways or banking and UPI payment systems.
These providers may collect and process payment information according to their own privacy policies and applicable legal requirements.
Skills Beyond Education may retain relevant transaction records, subscription status and billing information for administration, customer support, accounting and compliance.
8. Data Sharing & Third-Party Service Providers
We may share relevant information with trusted service providers who help us operate our programmes and services.
These may include:
- Payment gateways and subscription processors.
- Website and online learning platforms.
- Video conferencing providers.
- WhatsApp communication and automation providers.
- Email and customer support platforms.
- Analytics and advertising service providers.
- Authorised administrative and technology partners.
We may also disclose information where required by law, in connection with a lawful business transfer, or with your consent or direction.
We do not sell members' personal contact information as customer lists to third-party advertisers.
9. Data Security
We implement reasonable technical, organisational and administrative measures to protect personal information from unauthorised access, misuse, loss or disclosure.
Access to member information is intended to be limited to authorised personnel and service providers who require it for legitimate business purposes.
However, no internet-based system or electronic storage method can be guaranteed to be completely secure.
10. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, administer memberships, meet legal and accounting requirements, resolve disputes and maintain appropriate business records.
Different categories of information may be retained for different periods depending on their purpose and applicable requirements.
When information is no longer required, we will take appropriate steps to delete, anonymise or securely dispose of it, subject to lawful retention obligations.
11. Your Privacy Rights & Choices
Subject to applicable law, you may request to:
- Access information about the personal data we hold or process.
- Correct or update inaccurate personal information.
- Request deletion of eligible personal information.
- Withdraw consent where processing depends on consent.
- Opt out of optional promotional communications.
- Raise a concern about our handling of your information.
Requests can be submitted to our support email.
Certain information may need to be retained for legal, payment, accounting or legitimate administrative purposes.
Withdrawing consent for information essential to membership delivery may affect our ability to provide the relevant services.
12. Children's Privacy
Our membership services are intended primarily for adults.
Conscious Parenting Club is designed for parents and guardians, rather than for children to independently register or subscribe.
Parents may voluntarily discuss their children's development and parenting challenges during programme activities.
We encourage parents to avoid sharing unnecessary identifying information, photographs, medical details or other sensitive information about children.
Where children's personal information is collected or processed, we will follow applicable legal requirements, including parental consent where required.
13. Testimonials, Photographs & Recordings
We may collect feedback, testimonials, photographs or recordings from programme activities.
Where identifiable member testimonials, photographs or recordings are used publicly for promotional purposes, we will seek appropriate permission.
Live group sessions may be recorded where recordings form part of the programme. Participants should be informed when recording is taking place.
Members should avoid sharing confidential information during recorded group sessions.
14. Third-Party Websites & Services
Our websites may contain links to external platforms, payment providers, video conferencing services and social media websites.
These services may operate under their own privacy policies and terms.
We encourage users to review those policies before sharing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, operational practices or applicable laws.
The latest version will be published on our website with an updated revision date.
Where required, we will provide additional notice or obtain consent for material changes.
16. Contact Us
For questions, concerns or requests regarding this Privacy Policy or your personal information, please contact:
Skills Beyond Education
Clayworks ShankaraaKonankunte, Kanakapura Main Road
Bangalore – 560062, Karnataka, India
Email: support@skillsbeyondeducation.com
WhatsApp & Calls: +91 98458 43994
Website: https://artofdiscipline.com/